Role & responsibilities

- Allocate and reassign contributors based on project requirements and demand.

- Coordinate contributor access, training, and instructions during resource movements.

- Maintain workforce deployment, performance, availability, and capacity records.

- Monitor project capacity, onboarding, offboarding, and operational progress.

- Identify resource shortages, capacity risks, and data discrepancies.

- Track resource requests and ensure timely completion.

- Coordinate shift handovers and communicate pending tasks.

- Identify opportunities to improve workforce planning processes.

Preferred candidate profile

- 3+ years of experience in Operations Coordination, Workforce Management, or Resource Planning.

- Strong MS Excel / Google Sheets and spreadsheet management skills.

- Good data management, analytical, and organizational abilities.

- Ability to make accurate decisions in a fast-paced setting.

- Strong communication and stakeholder coordination skills.

- Comfortable working in a shift-based environment.

- Previous experience in AI training or data annotation is an advantage.

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