Department: Food &

- Beverage (F&B;)

Industry: Fine Dining Restaurant

1. Job Summary

We are looking for a well-groomed, energetic, and guest-oriented Steward to join our Food &

- Beverage service team. The Steward will be responsible for providing excellent guest service, maintaining restaurant service standards, assisting guests with food and beverage requirements, and ensuring a smooth and memorable dining experience. The candidate should have good knowledge of fine dining service etiquette, menu presentation, table setup, and guest handling.

1. Roles &
- Responsibilities

- Welcome and attend to guests in a warm, friendly, and professional manner.

- Escort guests to their tables when required.

- Present menus and explain food and beverage offerings.

- Take food and beverage orders accurately.

- Serve food and beverages according to fine dining service standards.

- Ensure guests receive prompt and personalised attention.

- Anticipate guest needs and provide attentive service.

- Maintain professional communication and positive body language.

B.

Fine Dining Service

Standards

- Follow standard operating procedures for fine dining service.

- Maintain proper table setup, including cutlery, crockery, glassware, and napkins.

- Perform food service according to established service techniques.

- Follow appropriate serving and clearing procedures.

- Maintain correct sequence of service.

- Ensure proper presentation and handling of food and beverages.

- Assist with wine service and beverage presentation as trained.

C. Menu Knowledge &

- Food Recommendations

- Develop thorough knowledge of the food and beverage menu.

- Understand ingredients, preparation methods, and flavours of dishes.

- Explain daily specials and chef recommendations.

- Be aware of vegetarian,



vegan, and dietary-friendly options.

- Communicate allergies and special dietary requirements to the kitchen.

- Recommend food and beverage pairings when appropriately trained.

D.

Table

Maintenance &

- Restaurant Setup

- Prepare the restaurant before opening.

- Ensure tables are properly set according to fine dining standards.

- Maintain cleanliness of tables, chairs, service stations, and dining areas.

- Perform table clearing and resetting efficiently.

- Ensure crockery, cutlery, glassware, and service equipment are clean and polished.

- Maintain proper stock levels at service stations.

E.

Guest

Satisfaction &

- Complaint Handling

- Regularly check guest satisfaction during dining.

- Respond politely to guest requests and enquiries.

- Handle minor complaints professionally.

- Immediately inform the Captain or Restaurant Manager about serious guest concerns.

- Ensure timely follow-up on guest requests.

- Maintain a positive attitude under pressure.

F. Billing &

- Coordination

- Present bills accurately and professionally.

- Coordinate with the cashier for payment processing.

- Handle guest payments according to restaurant procedures.

- Coordinate with kitchen and bar teams for timely order execution.

- Communicate effectively with Captains, Supervisors, and fellow Stewards.

- Ensure smooth coordination during peak service hours.

G.



Hygiene &

- Grooming Standards

- Maintain excellent personal hygiene and grooming.

- Wear a clean and properly maintained uniform.

- Follow food safety and hygiene procedures.

- Maintain cleanliness of restaurant equipment and service areas.

- Follow proper handwashing and sanitation practices.

- Ensure safe handling of food, beverages, crockery, and glassware.

1. Qualifications &
- Experience

- Diploma or certificate in Hotel Management / Hospitality preferred.

- 1–2 years of experience in Food &
- Beverage service.

- Previous experience in fine dining restaurants or luxury hotels is preferred.

- Basic knowledge of food and beverage service techniques.

- Knowledge of restaurant POS systems is an advantage.

- Good English communication skills.

- Knowledge of additional languages is an added advantage.

1. Required Skills &
- Competencies

- Excellent guest service and hospitality skills.

- Knowledge of fine dining service etiquette.

- Positive food and beverage menu knowledge.

- Strong communication and interpersonal skills.

- Attention to detail.

- Positive attitude and willingness to learn.

- Teamwork and coordination.

- Time management and multitasking.

- Ability to work under pressure.

- Professional grooming and presentation.

1. Key Performance Indicators (KPIs)

- Guest satisfaction and feedback.

- Food and beverage service quality.

- Order accuracy and timely service.

- Table setup and presentation standards.

- Menu knowledge and recommendations.

- Personal grooming and hygiene.

- Guest complaint handling.

- Team coordination and service efficiency.

Pay: ₹17,000.00 - ₹19,000.00 per month

Work Location: In person

📌 Steward (Bengaluru)
🏢 Kofteci Foodkrafts pvt.,ltd
📍 Bengaluru