Business & Processes:

· To Enhance the skill level of Channnel Partner Technicians (L0, L1, L2 & L3)

· To Enhance the skill level of Channnel Partner Executives (Basic Level & Advanced Level Training)

· To Provide AL product Familiarisation Program for Customers ( STU,KAM,MITR Mech & Supplier Courses)

· To Enhance the Skill Level of Internal Stakeholders (AL – DET , GET & Laterals )

· Upkeep the Training Aids & Documentation For Conduct the Training.

· Maintain the Course File and Documentation under the IATF 16949 Audit Compliance.

People Excellence:

· Knowledge upgradation of Recent Products & Field issues and there by increase the Training Effectiveness.

· Collaborate with cross-functional teams to address technical issues ,the resolve customer complaints.

· Explain the safety protocols and compliance standards within the Chennel Partners to ensure a secure working environment.

Market Intelligence:

· Ensure the Training Content on Advanced Electronics, alternative Fuels and keep update the Channel Partners during the Training

· Adhering on Emission Norms and Environmental Standard compliance.

📌 STC Trainer - Namakkal (Tamil Nadu)
🏢 Ashok Leyland
📍 Tamil Nadu