Required Qualifications

- 5+ years of experience in software asset management or software licensing, including a minimum of 2 years hands-on with ServiceNow SAM Pro

- Demonstrated hands-on experience with entitlement creation, software models, publisher part numbers, and the Content Service within ServiceNow SAM Pro

- Working knowledge of software licensing models and metrics, including per-user, per-device, subscription, capacity-based, and perpetual constructs

- Ability to interpret procurement documentation, order forms, and license agreements to determine entitlement rights

- Robust analytical judgment and comfort resolving incomplete or conflicting source data independently

- Attention to detail sufficient to produce records that withstand publisher audit scrutiny





- Effective written and verbal communication, with the ability to engage stakeholders across Procurement, Finance, and IT

- Availability to participate in scheduled team and stakeholder meetings with meaningful daily overlap with core business hours

Preferred Qualifications

- ServiceNow certification (CSA, or SAM-specific accreditation)

- Prior experience supporting publisher audits or license true up engagements

- Familiarity with discovery and normalization concepts within ServiceNow SAM Pro

- Experience with enterprise procurement platforms such as Ariba

📌 ServiceNow Software Asset Management (SAM) Specialist (Bengaluru)
🏢 Ascendion Engineering
📍 Bengaluru