Position Description

ServiceNow Developer — SAM (License Engine)

Builds and configures platform capability against approved designs. The highest volume, most commoditised role in the model, and the clearest GCC investment case of any role here. Exposure to SAM Pro scripting and license engine customisation.

Key Responsibilities

- Build scripted and flow based ServiceNow configuration against approved designsDevelop Integration Hub spokes
- API integrationsAuthor and maintain ATF test coverage for delivered workParticipate in code/configuration review
- uphold platform hygiene standardsEstimate and commit to backlog items in sprint planningSupport defect triage and resolution within the squadContribute to technical documentation for delivered featuresConfigure
- script SAM Pro license engine customisationsBuild
- maintain reconciliation logic between SAM Pro and CMDBSupport audit readiness data checks under architect direction

Must Have Skills & Experience

- Strong Glide API scripting ability
- Flow Designer and Integration Hub experience
- App Engine Studio familiarity
- ATF test authoring experience
- Comfortable working to a defined technical design and coding standard
- Enterprise ServiceNow delivery experience (not sandbox/training-only)
- SAM Pro scripting exposure
- Basic comfort reading software licensing terms

Positive To Have Skills Prior involvement in a license reconciliation or true up exercise





Your future duties and responsibilities

Required Qualifications To Be Successful In This Role

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our team—one of the largest IT and business consulting services firms in the world.

📌 ServiceNow Developer — SAM (License Engine) (Hyderabad)
🏢 CGI
📍 Hyderabad