Service Desk Voice Platform Specialist (Karnataka)

Service Desk Voice Platform Specialist (Karnataka)

03 Nov
|
Artech Infosystem Private
|
Karnataka

03 Nov

Artech Infosystem Private

Karnataka

? Hurry Up! One of our prestigious clients is hiring in Bangalore.

Service Desk Voice Platform Specialist | Five9 CCaaS

Location: Bangalore

Exp level: 10 +years

Looking for Five9 contact center experience

Experience: 5+ Years (3+ Years in Five9 Administration)

Required Skills:

- Five9 CCaaS Administration
- IVR Design & Configuration
- Call Routing & Queue Management
- ACD & Skill-Based Routing
- Contact Center Operations
- Voice Analytics & Reporting
- ServiceNow Integrations
- Conversational AI / Voice Automation

Qualifications:

- Bachelor's degree in IT, Computer Science, Telecommunications, or related field.
- Experience supporting large-scale enterprise Service Desk or Contact Center environments.

📌 Service Desk Voice Platform Specialist (Karnataka)
🏢 Artech Infosystem Private
📍 Karnataka

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