03 Nov
|
Artech Infosystem Private
|
Karnataka
03 Nov
Artech Infosystem Private
Karnataka
? Hurry Up! One of our prestigious clients is hiring in Bangalore.
Service Desk Voice Platform Specialist | Five9 CCaaS
Location: Bangalore
Exp level: 10 +years
Looking for Five9 contact center experience
Experience: 5+ Years (3+ Years in Five9 Administration)
Required Skills:
- Five9 CCaaS Administration
- IVR Design & Configuration
- Call Routing & Queue Management
- ACD & Skill-Based Routing
- Contact Center Operations
- Voice Analytics & Reporting
- ServiceNow Integrations
- Conversational AI / Voice Automation
Qualifications:
- Bachelor's degree in IT, Computer Science, Telecommunications, or related field.
- Experience supporting large-scale enterprise Service Desk or Contact Center environments.
📌 Service Desk Voice Platform Specialist (Karnataka)
🏢 Artech Infosystem Private
📍 Karnataka