We are looking for a senior analytics and data science leader with experience in lending, insurance, mutual funds, or payments. You will help ABCD and ABC One Analytics unlock growth by leveraging customer data to:

- Accelerate acquisition, upsell and crosssell through smarter targeting and decisioning

- Monetize insights with a superior understanding of customer needs across life stages

- Deliver hyperpersonalized experiences across channels, products and journeys

Key responsibilities

- Define the customer analytics strategy across lending, insurance, mutual funds and payments translating business priorities into measurable analytics outcomes.

- Lead endtoend acquisition and crosssell programs: data enrichment, feature engineering, model development, strategy design, deployment and ongoing optimization.

- Build target cohorts and nextbestaction/offer (NBA/NBO) decisioning for campaigns across channels (app/web, telesales, email, SMS, branch, partners).

- Develop, validate and monitor ML models (propensity, churn, LTV, NBO/NBA), ensuring robustness, explainability, performance drift management, and Responsible AI practices (privacy, fairness, and regulatory compliance).

- Drive an AIfirst analytics approach leverage GenAI/AI tools to accelerate insight generation, automate routine analysis, and enable selfserve decisioning (e. g. , naturallanguage querying, AIassisted reporting) with clear guardrails.

- Partner with data engineering to build a 360 customer view and scalable datasets/feature stores across touchpoints and journeys.

- Define KPIs and measurement frameworks; build dashboards and reporting to track funnel, campaign, and channel performance.

- Design experiments (A/B, multivariate) and champion challenger frameworks; quantify impact and drive iteration based on results.

- Collaborate with product, engineering, marketing, risk, and fice to prioritize usecases, embed analytics into journeys, and drive business outcomes.





- Build and lead a highperforming analytics team hiring, mentoring, and setting high standards for delivery, stakeholder management, and technical rigor.

What you bring

- Bachelor s/Master s in Mathematics, Statistics, Engineering, or a related quantitative discipline.

- 7 to 12 years in analytics/data science in ficial services, with strong exposure to customer, marketing/channel, campaign, and/or payments analytics.

- Handson with Python, SQL and PySpark;

experience working on cloud platforms as well as legacy data environments.

- AIfirst mindset: experience building AIassisted analytics tools and ability to implement safe, compliant patterns for using GenAI with enterprise data.

- Comfort with ambiguity; ability to translate business problems into analytical approaches, rapidly prototype solutions, and automate repeatable workflows.

- Proven experience leading and developing teams of data scientists/decision scientists/analysts.

- Strong communication skills to influence nontechnical stakeholders with clear storytelling and datadriven recommendations.

Why join ABCD

- Be part of a 3yearold startup within the Aditya Birla Capital ecosystem build from scratch with the agility of a startup and the scale, trust, and resources of a large enterprise.

- Own a highimpact charter define the customer analytics and decisioning roadmap and see your work directly move acquisition, crosssell, and engagement metrics.

- Solve problems across multiple businesses and journeys (lending, insurance, investments, payments) with rich customer data and omnichannel touchpoints.

- Build, mentor, and scale a solid analytics/data science team and shape best practices in experimentation, measurement, and model goverce.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior Manager - Data Science (Thane)
🏢 Aditya Birla Insulators
📍 Thane