Role Overview:

We are looking for a detail-oriented CRM management senior executive to support lead management processes, ensure smooth execution of daily operations, and assist in maintaining CRM efficiency.

Key Responsibilities

- Support lead distribution and ensure timely assignment as per guidelines
- Coordinate with internal teams for lead-related queries and follow-ups
- Track and update lead status in CRM on a regular basis
- Execute lead assignments based on team requirements
- Identify and report CRM/system issues to relevant stakeholders
- Assist in testing new features and share feedback
- Support day-to-day operational tasks related to lead management
- Maintain records and update tasks/issues in tracking tools (e.g., Jira)
- Assist in user account management (creation/deactivation)




- Ensure adherence to defined processes and data accuracy

Required Skills & Competencies

- 0-2 years of experience in operations / CRM / coordination roles
- Basic understanding of CRM tools, software and workflows
- Positive communication and coordination skills
- Strong attention to detail and execution focus
- Ability to manage multiple tasks in a fast-paced environment

Location – West Patel Nagar

Alternate Saturday working

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Senior Executive - Business Systems (Patel Nagar)
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