Role & responsibilities

Purpose of the Job

To ensure customer service and support all backend operation like NB, PS, Accounts Revival, and Lead Generation and to track & increase Persistency and

Revival UW.

Duties & Responsibilities:

- Revival (Persistency calling and collection)
- Cross Selling BCSS, ABC, NPS & Loan.
- Renewal Premium – Calling & Collection
- Full time persistency calling through Company App, Updating disposition into company app
- Coordination with Sales stakeholders for support related to Renewal Premium collection
- Occasional Field visits to meet customers as per need basis

Knowledge, Skills & Abilities:
- Academic Qualification: Graduate/Post Graduate
- Work Experience: 1+ years of experience in operations, customer service, backend operations preferably from Insurance or Banking sector.

Required Skills

- Customer Service
- Sales & Calling
- Valuable communication skills
- MS Office (Excel, PowerPoint and etc.)

Regards,

Asvini J

HDFC Life-HR [email protected]

(phone hidden)

📌 Senior Associate - Branch Operations(Core-Persistency) (Chennai)
🏢 HDFC Life
📍 Chennai