Company Description MyDukan is a retail-focused technology venture of SSR Enterprises, Bengaluru, dedicated to empowering shopkeepers and retail chains across India with reliable, easy-to-use software. Founded in 2016, the company has grown from a single founder’s vision to a platform that has reached over 100,000 users and supports thousands of shops daily. Today, MyDukan leverages AI to deliver GST billing, inventory tracking, multi-branch management, automatic accounting, GST returns, and Munim Ji, an AI assistant that understands everyday business language.

Serving both small village shops and large retail chains, MyDukan offers unified web, Android, and iOS solutions to help retailers manage operations efficiently and accurately. The team is focused on scaling to millions of users while maintaining a strong commitment to reliability, clarity, and user-friendly design.

Role Description The Sales Intern role at MyDukan is an internship position based in Indore with a hybrid work model, combining on-site activities with some work-from-home flexibility. Day-to-day responsibilities include supporting sales outreach, engaging with prospective and existing retail customers, and explaining how MyDukan’s solutions address their business needs. The intern will assist in demos of the platform, follow up on leads, help respond to customer inquiries, and gather feedback from shopkeepers and retailers to improve sales communication and product positioning.





The role also involves coordinating with the customer service and product teams, maintaining basic sales records, and participating in training sessions to understand retail workflows and software features. This position offers hands-on exposure to tech-driven sales in the retail sector, with guidance from experienced team members.

Qualifications

- Candidates should possess solid Communication and Customer Service skills to interact effectively with retailers and address basic product queries.
- Candidates should possess foundational Sales and Sales Management skills to support lead generation, follow-ups, and simple pipeline tracking.
- Candidates should possess Training-related skills, including the ability to learn quickly, explain concepts clearly, and assist in basic product demonstrations.
- Interest in retail technology, SaaS products, or business software and willingness to understand shop-level operations.
- Ability to work in a hybrid setup from Indore, manage time responsibly, and collaborate with remote and on-site team members.
- Current student or recent graduate in Business, Commerce, Marketing, or a related field is preferred, but other disciplines with strong motivation are welcome.
- Comfort with using smartphones, web apps, and basic productivity tools; Hindi and English proficiency will be helpful for customer interactions.

📌 Sales Intern (Indore)
🏢 MyDukan
📍 Indore