- Preferably 6 months of relative experience. Clear communication with valuable convincing skills
- Should have basic computer knowledge. Typing speed of at least 15 words per minute
Calling to the customers to remind their due date of installment. Reminder calls to delinquent customers who failed to make the EMI payment.
Explain the consequences to customer of not paying on time.
Provide the options of payment channels for making the payment.
Fix appointment for the field collections team if customer asks for collecting payment from home.
Follow up with the customers till the payment is received.
Ensure that all details of the calls & update on collections is updated on the system as per the process.
Desired Profile
12th Pass
Preferably 6 months of relative experience.
Clear communication with good convincing skills
Should have basic computer knowledge.
Typing speed of at least 15 words per minute
Willing to work in shift.
Who should join?
Candidate who is looking to go an extra mile to grow fast.
Candidate who is willing to learn best processes / practices in the industry.
📌 OPERATOR TELE COLLECTION-NORTH (Gurugram)
🏢 home credit
📍 Gurugram
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