Operations Associate (Karnataka)

Operations Associate (Karnataka)

03 Nov
|
Deep Holistics
|
Karnataka

03 Nov

Deep Holistics

Karnataka

Company Description Deep Holistics is a health and wellness solution that combines advanced diagnostics and technology to deliver hyper-personalized healthcare. By integrating data from blood biomarkers, gut microbiome, genetic tests, and wearable devices, the company provides a holistic view of each individual’s health. Its science-backed approach focuses on root-cause analysis to help people prevent, manage, and control health issues while optimizing daily performance.

Clients receive a comprehensive health blueprint, personalized lifestyle and supplement recommendations, and ongoing access to devices, an app, and a dedicated panel of health experts. Deep Holistics aims to give people greater agency over their health and well-being through data-driven insights and continuous guidance.

Mandatory (Must-Have) Requirements

Candidates must meet all of the following criteria to be considered for this role:

Location: Flexible to relocate to Bangalore

Education: Graduate in any discipline. A background in hospitality, healthcare, life sciences, sports/fitness is a plus, but not required.

Language Skills: Excellent spoken and written English, with a confident, polished way of speaking to clients.

Key Responsibilities

Client Experience: Deliver a warm, attentive, high-touch experience from arrival to departure.

Bookings & Scheduling: Manage appointments, reschedules and cancellations; keep the daily calendar and equipment schedule optimised.

Client Communication: Answer enquiries,



explain recovery therapies in simple terms,

and handle feedback or concerns professionally.

Session Support: After training, help set up and start client sessions on our recovery equipment, follow standard checklists, and stay attentive to client comfort, escalating anything unusual to the clinical/wellness team.

Records: Keep client records, intake forms and session logs accurate and up to date.

Reporting & Process: Prepare simple daily/weekly reports (bookings, utilisation,

feedback) and suggest improvements to how the centre runs.

Required Skills & Qualifications

-Graduate; 0–3 years of experience in front office, guest relations, customer service,

clinic/hospital front desk, hospitality, or similar. Freshers with strong communication skills are welcome.

-Excellent English communication and a natural comfort with people. Smart, organised and quick to learn, with the ability to juggle several things at once without dropping the ball.

-Willingness to be trained on our wellness equipment and to follow safety and hygiene checklists carefully.

-Solid attention to detail, reliability, and a sense of ownership over how the space looks and runs.

-Well-presented, warm and professional, with a calm approach to handling client questions or issues.

What Makes This Role Different

You'll be at the centre of a modern wellness and recovery facility, working alongside doctors and wellness experts and with technology used by elite athletes and high performers.

📌 Operations Associate (Karnataka)
🏢 Deep Holistics
📍 Karnataka

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