* Counsellors (Females only)
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Role Summary The Counsellors is responsible for diagnosing hair and skin conditions, providing expert consultations, recommending appropriate treatments, and ensuring high levels of patient satisfaction through personalized care.
Key Responsibilities
- Conduct patient consultations by understanding concerns, medical history, and expectations.
- Diagnose hair and skin conditions and recommend suitable treatment plans.
- Educate patients on available treatments, products, and expected outcomes.
- Utilize in-depth product and service knowledge to address patient queries effectively.
- Promote clinic services and products aligned with patient needs.
- Handle and resolve patient complaints by identifying root causes and implementing solutions.
Maintain accurate records and submit daily, weekly, and monthly performance reports. Provide feedback to management regarding product/service improvements and market trends.
Collaborate with Branch Managers and cross-functional teams to enhance customer experience.
Build and maintain long-term relationships with patients to ensure retention and satisfaction.
Required Skills
Solid diagnostic and clinical assessment skills
Excellent communication and interpersonal abilities
Fluency in Tamil (mandatory) and good English communication
Empathy and patient-centric approach
Active listening and problem-solving skills
Relationship-building and customer handling skills
Ability to work collaboratively in a team environment
Training Policy
Mandatory offline training for up to 8 Days
Salary provided from Day 1 of joining. Accommodation & Travel tickets will take care of us.
Employment Type
Full-Time | Permanent | Fresher Eligible
If interested kindly contact Mr. Vijayakumar - (phone hidden)
Also share the resume at
[email protected]
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