03 Nov
|
ZenoCloud
|
Noida
Location: Noida
Job Type: Full-time
Experience Required: 2 to 4 Years
Industry: Web Hosting / Cloud Infrastructure / SaaS
Job Overview
We’re looking for a proactive and technically skilled Linux Support Engineer to join our infrastructure team. You’ll be responsible for maintaining, optimizing, and troubleshooting Linux-based systems across cloud and hosting platforms. This role involves direct interaction with global clients, ownership of server performance, and the opportunity to work on high-impact infrastructure projects.
Key Responsibilities
- Manage and troubleshoot Linux servers (Ubuntu, CentOS, Debian) for hosting and cloud clients
- Handle server-level issues related to performance, load, I/O, services, and system errors
- Deploy, update, and optimize web stacks (LAMP/LEMP, PHP-FPM, MySQL, Nginx, Apache)
- Monitor infrastructure using tools like Zabbix, Prometheus, Grafana, and proactively address alerts
- Perform log analysis (syslog, journalctl, secure logs, application logs) for incident resolution
- Apply security patches, OS updates, and hardening best practices
- Automate repetitive tasks using Bash, Ansible, or similar tools
- Assist in cloud migration tasks (AWS, DigitalOcean,
etc.) and configure network settings
- Work with control panels such as Virtualmin, Webmin, cPanel, Plesk, or command-line tools
- Document procedures, RCA reports, and technical knowledge base articles
- Provide direct support to customers via email, ticket, or chat, handling escalated queries independently
Requirements
- 2–4 years of experience in a Linux administration or support engineer role
- Robust hands-on knowledge of Linux-based server administration
- Comfortable working in 24x7 or rotational shifts to support global clients
- Experience with Apache/Nginx, MySQL/MariaDB, systemd, crontab, and iptables/firewalld
- Comfortable managing virtualization or container platforms (KVM, LXC, Docker optional)
- Familiar with cloud platforms like AWS (EC2, EBS, Route53, etc.)
- Exposure to scripting and automation tools like Shell/Bash, Ansible, or Python
- Experience working in ticket-based support systems and communicating with clients
- Good written and verbal communication skills, with the ability to explain complex topics clearly
📌 Linux System Administrator (Noida)
🏢 ZenoCloud
📍 Noida