: L&D; and Facility Management Coordinator

Job Title: Executive Learning and Development (Learning Centre SPOC)

Experience: 2 to 3 years

Location: Mumbai

Job Type: Full-time

Job Summary

We are seeking an organized and proactive Learning and Development (L&D;) professional with 2 to 3 years of experience to manage our learning centre operations. In this dual-responsibility role, you will serve as the Single Point of Contact (SPOC) for all training programs while overseeing the daily upkeep and facility management of the centre. Your goal will be to ensure a seamless, high-quality learning environment for both participants and trainers.

Key Responsibilities

Training Coordination and SPOC Duties

- Act as the primary point of contact for all trainers, participants, and internal stakeholders.
- Schedule, coordinate, and manage the master calendar for all training sessions and workshops.
- Handle end-to-end participant logistics, including invitations, registration, attendance tracking, and certificates.
- Coordinate the preparation, printing, and digital distribution of training materials.
- Collect, analyse, and report on training feedback and evaluation metrics to measure program effectiveness.

Facility and Operations Management




- Manage the day-to-day physical operations and administrative upkeep of the learning centre.
- Set up training rooms, ensuring all audio-visual (AV) equipment, IT systems, and internet connections are fully functional before each session.
- Manage inventory and procurement of training supplies, stationery, and pantry refreshments.
- Coordinate with external vendors, housekeeping staff, and IT support for routine maintenance and quick troubleshooting.
- Ensure the learning centre remains clean, secure, qualified, and welcoming at all times.

Qualifications and Skills:
- 2 to 3 years of proven experience in L&D; coordination, training administration, or hospitality/facility operations.
- Exceptional organizational skills with the ability to multitask and manage competing priorities effectively.
- Strong verbal and written communication skills to engage with stakeholders at all levels.
- High proficiency in MS Office (Excel, Word, PowerPoint) and experience with learning platforms or scheduling software is a plus.
- A proactive problem-solver who can handle real-time logistical challenges calmly and efficiently.

📌 Learning And Development Specialist (Mumbai)
🏢 Microscan
📍 Mumbai