Key Responsibilities

1. Develop, configure, and customize ServiceNow applications based on business requirements.
2. Work on ServiceNow ITSM modules, including Incident, Problem, Change, Request, and Service Catalog Management.
3. Develop and customize Business Rules, Client Scripts, Script Includes, UI Policies, and UI Actions.
4. Build and maintain Service Catalog items, workflows, Flow Designer flows, and approvals.
5. Develop integrations using REST APIs, SOAP APIs, and IntegrationHub.
6. Work on ServiceNow CMDB, Discovery, and Configuration Management.
7. Develop and maintain custom applications using the ServiceNow platform.
8. Troubleshoot technical issues, debug scripts, and improve platform performance.
9. Collaborate with business stakeholders, architects, and cross-functional teams.
10. Follow ServiceNow development best practices, coding standards, and deployment processes.





Mandatory Technical Skills
- Strong hands-on experience in ServiceNow development.
- ServiceNow ITSM modules – Incident, Problem, Change, Request.
- JavaScript, Glide APIs, GlideRecord, GlideAjax.
- Business Rules, Client Scripts, Script Includes.
- UI Policies, UI Actions, ACLs.
- Service Catalog and Flow Designer.
- REST API and SOAP integrations.
- ServiceNow CMDB and workflow automation.
- Update Sets and application deployment.

Valuable to Have
- ServiceNow CSA / CAD certification.
- Experience with ITOM, HRSD, CSM, or SecOps.
- Experience with Service Portal and UI Builder.
- Knowledge of Agile methodology and ITIL processes.
- Experience working with enterprise or banking clients.

📌 Lead/ Senior ServiceNow Developer _ Exp: 7+ Years (India)
🏢 Atyeti
📍 India