Role Description

Experience Range

5 - 10+ Years Overall Experience

Primary Skillset

Service Portal, Integrations, Flow, Advanced Scripting Job Summary: Experienced ServiceNow skilled with expertise in Service Portal, Integrations, Flow Designer, and Advanced Scripting, responsible for designing, developing, and delivering scalable digital solutions on the ServiceNow platform. Skilled in building intuitive user experiences, integrating ServiceNow with enterprise applications, automating business processes, and developing complex custom solutions using JavaScript and platform APIs to meet business and operational requirements. Key Responsibilities:

- Develop and maintain Service Catalog items, including variables, approvals, and fulfillment logic aligned with business processes.
- Design and enhance Flow Designer and Workflow automations to streamline service requests and operational activities.




- Build and support integrations with third party tools and enterprise systems using REST based approaches and out of the box capabilities.
- Demonstrate a good understanding of core ServiceNow platform features, configurations, and data model.
- Assist in developing and enhancing Service Portal pages and widgets to improve end user experience.
- Perform platform scripting (Business Rules, Client Scripts, Script Includes, UI Policies) to meet functional requirements.
- Troubleshoot and resolve issues related to catalog requests, workflows, integrations, and scripting with guidance when needed.
- Collaborate with platform team members to deliver solutions.
- Exhibit clear communication skills, including documentation, status updates, and active participation in team discussions.

Skills ServiceNow, Shell Scripting, JavaScript, Workflow Automation, REST

📌 Lead I - Enterprise Solutions - Sr ServiceNow Developer (Kochi)
🏢 UST
📍 Kochi