Role & responsibilities

- 2-4 years of relevant experience in troubleshooting technical issues related to Desktops, laptops, mobile devices, Cisco Phones.
- In depth understanding of virtual computers hosted via ESX servers and experience in configuring and troubleshooting them.
- Understanding on Active Directory, Networking, Messaging and Hardware necessary.
- Advanced troubleshooting experience in Microsoft Office applications suite including Teams, O365.
- Experience in troubleshooting issues related to VPN, RSA SecurID, Corporate applications on Mobile devices through any MDM service.
- Experience in troubleshooting issues related to Cisco Phones, IP Phones, Jabber, Zoom.
- Incident Management knowledge, experience with Turrets will be added advantage.
- Extended working hours when business needs.
- Flexibility to work in rotational shifts and week offs.
- Ability to work under high pressure.

Preferred candidate profile Please share matching resumes to [email protected]

📌 It Service Desk Engineer (Bengaluru)
🏢 TeamLease Digital
📍 Bengaluru