Job Summary

Responsible for managing the company's IT infrastructure, coordinating software development activities, resolving software-related queries, supporting digital transformation, and handling digital marketing, social media advertising and online promotions to enhance the company's brand visibility and business growth.

Key Roles & Responsibilities

1. IT Support & Technical Management

- Provide technical support for computers, laptops, printers, networks and other IT equipment.
- Install, configure and maintain software, applications and operating systems.
- Troubleshoot hardware, software, internet and networking issues.
- Manage email accounts, domain, website hosting and user access.
- Maintain IT assets, data backups and system security.

1. Software Development & Coordination

- Coordinate with software developers for the development of company applications and customized software.
- Understand business requirements and communicate them to software development teams.
- Assist in developing and maintaining company software, websites and internal applications.
- Identify software bugs, errors and technical issues and coordinate for timely resolution.
- Handle software-related queries from employees and management.
- Test current software features and ensure they meet company requirements.
- Suggest improvements and automation in HR, payroll, attendance, billing and other business processes.

1. Digital Marketing & Social Media Management

- Manage company social media accounts, including Facebook, Instagram, LinkedIn and YouTube.
- Create and publish promotional posts, advertisements, banners, reels and videos.
- Plan and execute social media marketing campaigns.
- Handle paid advertisements through Meta Ads and Google Ads.
- Promote company services,



recruitment activities, achievements and events through digital platforms.
- Develop creative content, captions and marketing materials.
- Monitor social media engagement, leads and campaign performance.
- Improve the company's online presence and brand visibility.

1. Website & Online Promotion

- Maintain and update the company's official website.
- Coordinate website development, SEO and Google Business Profile updates.
- Manage online enquiries and digital leads.
- Monitor website traffic and prepare monthly digital marketing reports.
- Explore new digital platforms and marketing opportunities for business growth.

Required Qualification & Skills
- Graduate / Diploma in IT, Computer Science, Computer Applications or Digital Marketing.
- 2–4 years of relevant experience.
- Knowledge of MS Office, IT troubleshooting and basic networking.
- Understanding of software development processes and database management.
- Knowledge of website development and maintenance.
- Experience with Facebook, Instagram, LinkedIn and YouTube.
- Knowledge of Meta Ads, Google Ads and SEO.
- Skills in Canva, Photoshop or other graphic designing tools.
- Video editing and creative content development skills.
- Good communication, coordination and problem-solving abilities.

Key Performance Indicators (KPIs)
- Timely resolution of IT and software-related issues.
- Successful coordination and implementation of software improvements.
- Regular social media posting and campaign execution.
- Growth in social media reach, engagement and enquiries.
- Timely website updates and online lead generation.
- Effective IT support to all departments.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits

- Cell phone reimbursement
- Provident Fund

Work Location: In person

📌 IT Software Engineer (Nagpur)
🏢 Spick And Span Services
📍 Nagpur