- Analyze and report on helpdesk metrics to identify areas for improvement.
Disclaimer: This has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users
First Flight Couriers Ltd is looking for IT Helpdesk / Co-ordinator Corporate to join our agile team and embark on a rewarding career journey
- Provide technical assistance and support to corporate clients via phone, email, or in-person.
- Troubleshoot and resolve complex technical issues related to hardware, software, and network systems.
- Coordinate with internal teams to ensure seamless delivery of services and solutions.
- Develop and maintain documentation of technical procedures and knowledge base articles.
- Collaborate with vendors and external partners to resolve technical issues and enhance service quality.
- Analyze and report on helpdesk metrics to identify areas for improvement.
Disclaimer: This has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
📌 IT Helpdesk / Co-ordinator Corporate (Mumbai)
🏢 First Flight Couriers (FFCL)
📍 Mumbai
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