Hiring for International E-commerce – Back Office Customer Support

Role: Back Office Customer Support Executive

Process: International E-commerce

Work Type: Non-Voice / Back Office

Job Responsibilities

- Handle customer requests through email, chat, tickets, and internal systems
- Process orders, payments, refunds, account-related requests, and service issues
- Verify customer and transaction details
- Coordinate with internal teams for issue resolution
- Maintain accurate records and update customer information
- Follow company policies and data-protection procedures

Skills Required
- Positive English communication skills

- Basic computer knowledge

- Positive typing skills

Salary:

- Freshers: ₹29,000 CTC/month
- Experienced: Up to ₹38,000 CTC/month, as per experience and documents

Benefits
- Night Allowance
- 5 Days Working

- Cab Facility

- Other Corporate Advantages

Shift: Rotational shifts Work Mode: Work From Office (WFO)

Job Location: Ahmedabad For More Details / Apply:

*(phone hidden)

(phone hidden)(Dipak Sharma)

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits

- Flexible schedule
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 International voice process (Makarba)
🏢 AlongX Software
📍 Makarba