We're Hiring: Industrial/Organisational Psychologist – Provider Onboarding (US Market)
Company: MantraCare
Location: Paschim Vihar West, New Delhi
Work Mode: Full-time | Work from Office
Shift: US Night Shift – 6:00 PM to 3:00 AM IST
Experience: 1–3 Years
Qualification: Graduate/Postgraduate in Industrial/Organisational Psychology
About MantraCareMantraCare is a global digital healthcare and wellness platform offering AI-powered therapy, chronic disease management, and employee wellness solutions across 40+ countries.
Role OverviewWe are looking for an Industrial/Organisational Psychology qualified to manage the onboarding of doctors, therapists, and healthcare providers for the US market. The role involves coordinating with healthcare professionals, guiding them through registration and verification, and ensuring a smooth onboarding experience.
Key Responsibilities
- Manage end-to-end onboarding of doctors, therapists, and wellness providers.
- Guide US-based providers through registration, documentation, and verification.
- Conduct onboarding calls and platform training sessions.
- Coordinate with internal teams for profile approval and activation.
- Maintain accurate onboarding records and databases.
- Address provider queries and ensure timely follow-ups.
- Ensure a smooth and positive provider onboarding experience.
Requirements
- Graduate/Postgraduate in Industrial/Organisational Psychology (mandatory).
- 1–3 years of experience in healthcare, wellness, provider onboarding, or related roles.
- Exposure to psychology, counselling, or mental health services is preferred.
- Strong communication, coordination, and follow-up skills.
- Ability to manage multiple onboarding processes simultaneously.
- Comfortable using CRM tools and digital platforms.
- Willingness to work from office during the US shift (6:00 PM–3:00 AM IST).
Key Performance Indicators
- Number of providers successfully onboarded.
- Onboarding turnaround time.
- Accuracy of documentation and verification.
- Provider satisfaction and onboarding experience.
Apply Now: Share your updated CV at
[email protected] or WhatsApp +91 (phone hidden). #Hiring #IndustrialOrganisationalPsychology #IOPsychology #PsychologyJobs #ProviderOnboarding #USMarket #MantraCare #DelhiJobs
📌 Industrial Psychologist - Provider Onboarding - Night Shift (New Delhi)
🏢 MantraCare
📍 New Delhi