Roles &

Responsibilities - AR Caller

- Follow up with insurance companies on outstanding and unpaid claims via calls or payer portals.
- Analyze and resolve denied, rejected, or underpaid claims by identifying root causes and taking corrective actions.
- Initiate and track appeals and claim resubmissions to ensure maximum reimbursement.
- Review aging reports and prioritize accounts to reduce AR days and improve collections.
- Maintain accurate documentation of calls, claim status, and actions in billing systems.
- Coordinate with billing, coding, and internal teams to resolve discrepancies and correct claim errors.
- Verify insurance eligibility, perks, and coverage details when required.
- Communicate effectively with insurance representatives to negotiate payments and resolve issues.
- Ensure compliance with healthcare regulations and payer guidelines during claim follow-ups.
- Meet daily productivity targets, including call volumes and collection goals.
- Identify trends in denials and provide process improvement suggestions to enhance billing efficiency.

📌 Hiring Soon ! Physician Billing and Hospital Billing - Denial Management (Bengaluru)
🏢 Getixhealth
📍 Bengaluru