HEAD OF OPERATIONS (New Delhi)

HEAD OF OPERATIONS (New Delhi)

03 Nov
|
Rage Coffee
|
New Delhi

03 Nov

Rage Coffee

New Delhi

Job highlights

- REQUIREMENTS . FMCG experience is MUST .
- Experience in Operations is MUST . Fluent in English . .
- Single POC for CEO & leadership team for overall Ops P&L; and human resource management
- Working closely with the leadership team and Head of Departments to define rollout strategies, and drive the execution of new initiatives across the board including Current Product Development
- Reviewing and improving existing processes through automations, integrations, or changes in team structure to increase scalability, efficiency and quality of service
- Support Operations departments to ensure targets are met, daily operations are running smoothly, and identify bottlenecks
- Create a solid set of reporting structures to have accurate and actionable data easily available for our teams
- Be accountable for key company metrics related to onboarding, satisfaction, retention and efficiency
- Work with procurement, production, dispatch, logistics, sales, accounting & all stakeholders to ensure company is well prepared for growth

REQUIREMENTS
- FMCG experience is MUST
- Experience in Operations is MUST
- Fluent in English
- Excellent Oral and Written Communication skills

📌 HEAD OF OPERATIONS (New Delhi)
🏢 Rage Coffee
📍 New Delhi

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