1. Job Purpose To develop and maintain business opportunities in the Cargo Vertical by identifying potential clients, generating leads, coordinating with existing customers, preparing quotations and proposals, supporting tender activities, and achieving business development and revenue targets.

2. Key Responsibilities

A. Business Development

- Identify and develop new business opportunities in the Cargo Vertical.
- Generate leads through market research, client references, networking, online platforms, and other business channels.
- Contact prospective clients and understand their requirements.
- Develop and maintain strong relationships with existing and potential clients.
- Conduct regular follow-ups with clients for new business opportunities.
- Achieve assigned business development and revenue targets.
- Identify new markets, industries, and potential customer segments.

B. Marketing Activities

- Promote the company's cargo-related testing, inspection, monitoring, and other applicable services.
- Prepare and share company profiles, service presentations, brochures, and marketing materials with potential clients.
- Coordinate with the Marketing Team for social media posts, promotional campaigns, and digital marketing activities.
- Support the development of marketing strategies for the Cargo Vertical.
- Monitor market trends, competitor activities, and customer requirements.

C. Client Coordination

- Understand customer requirements and coordinate with the relevant internal departments.
- Maintain regular communication with clients regarding inquiries, quotations, proposals, and service requirements.
- Coordinate with the Operations, Laboratory, Technical, and Finance Departments for smooth execution of client requirements.




- Ensure timely responses to client inquiries and complaints.
- Maintain proper records of client communications and business opportunities.

D. Quotation & Proposal Coordination

- Prepare and coordinate quotations, commercial proposals, and service proposals.
- Coordinate with the concerned departments to obtain technical and commercial inputs.
- Follow up on submitted quotations and proposals.
- Maintain records of quotations, proposals, and their status.
- Support negotiations with clients as per company guidelines and approval procedures.

E. Tender & Business Support

- Identify relevant tender and business opportunities related to the Cargo Vertical.
- Assist in preparing and submitting tenders, pre-qualification documents, and other required documentation.
- Coordinate with the Tender, Technical, Finance, and Management Teams for timely submission.
- Maintain records of tender opportunities, submissions, results, and follow-ups.

F. CRM & Reporting

- Maintain accurate records of leads, prospects, clients, inquiries, quotations, and conversions.
- Update CRM/Business Development records regularly.
- Prepare daily, weekly, and monthly business development reports.
- Track lead conversion, sales pipeline, and pending follow-ups.
- Share regular updates with the reporting manager.

G. Customer Relationship Management





- Maintain professional relationships with existing customers.
- Collect customer feedback and identify opportunities for service improvement.
- Support customer retention and repeat business.
- Coordinate with internal teams to resolve customer-related issues promptly.

3 Required Skills & Competencies

- Good communication and interpersonal skills.
- Strong client handling and relationship management skills.
- Business development and sales skills.
- Valuable negotiation and follow-up skills.
- Knowledge of marketing and lead generation techniques.
- Basic understanding of cargo-related services, testing, inspection, and logistics-related requirements is preferred.
- Good knowledge of MS Office, email communication, and CRM tools.
- Ability to prepare professional quotations, proposals, and presentations.
- Target-oriented and result-driven approach.
- Ability to coordinate effectively with multiple departments.

4. Educational Qualification

- Bachelor's degree in Business Administration, Marketing, Commerce, Science, Environmental Science, or a related field.
- MBA/PGDM in Marketing or Business Development will be an added advantage.

6. Experience

- 10-12 years of experience in Business Development, Sales, Marketing, Client Relationship Management, or a related field.
- Experience in cargo, logistics, inspection, testing, environmental services, or related industries will be preferred.

7. Work Nature The role may require:

- Client meetings and business visits.
- Market visits and networking activities.
- Participation in industry events and exhibitions.
- Coordination with internal departments and external clients.
- Travel as per business requirements.

📌 Head Marketing And Business Development (Surat)
🏢 Saurashtra Enviro Projects
📍 Surat