Company Description Hotel German Palace is a hospitality company located at Gandhinag, Gujarat, India. The hotel serves guests traveling for business and leisure, offering comfortable accommodations and welcoming service. Team members work in a guest-focused environment that values professionalism, reliability, and courtesy. The property provides opportunities to learn front office operations and grow within the hospitality sector.

Role Description This is a full-time, on-site Front Office Associate role based in Gandhinagar.

The Front Office

Associate will manage guest check-in and check-out processes, handle reservations, and maintain accurate guest records.

Responsibilities include greeting guests, answering inquiries in person and over the phone, and coordinating with housekeeping and other departments to ensure room readiness and guest satisfaction. The role also involves managing the front desk area, processing payments, resolving basic guest issues,



and following hotel policies and procedures to deliver consistent, high-quality service.

Qualifications

- Candidates should possess robust customer service and communication skills to interact professionally with guests and colleagues.
- Candidates should possess solid receptionist duties and check-in skills to manage front desk operations and guest arrivals efficiently.
- Candidates should possess excellent phone etiquette skills to handle calls, inquiries, and reservations in a polite and clear manner.
- Candidates should possess basic computer literacy and experience with hotel or booking systems, or be willing to learn.
- Robust attention to detail, reliability, and the ability to work in shifts, including weekends and holidays.
- Previous front office or hospitality experience is an advantage; a diploma or degree in hospitality or a related field is beneficial.

📌 Front Office Associate (Gandhinagar)
🏢 Hotel German Palace
📍 Gandhinagar