Company Description Asarfi Hospital is a NABH and NABL accredited 250-bed multispecialty hospital located in Dhanbad, Jharkhand. It is a pioneering facility in the region, offering advanced medical care and comprehensive emergency services. The hospital includes a High Dependency Unit, Emergency Department, OPD consultation, CCU, ICU, NICU, SICU, Labor Room, Endoscopy Room, Neurosurgery, and a world-class cardiac unit equipped with a Phillips FD10 flat-panel CATH LAB with Stent Boost.

Asarfi

Hospital is also expanding its services with an upcoming Oncology unit that will provide radiotherapy, chemotherapy, surgery, and pain and palliative care. The organization is committed to high-quality patient care, clinical excellence, and continuous service development.

Role Description The Financial Counsellor will work full time on-site at Asarfi Hospital in Dhanbad, supporting patients and families in understanding and managing the financial aspects of their care. Day-to-day responsibilities include explaining hospital charges, treatment estimates, and insurance coverage; guiding patients through billing procedures and payment options; and coordinating with the billing, insurance, and admission teams to ensure accurate financial information. The role involves assisting with pre-authorization and insurance claims, reviewing patient accounts,



and addressing queries or concerns related to costs and outstanding balances.

The Financial

Counsellor will also help identify eligible financial assistance programs, maintain clear documentation, and communicate empathetically with patients to support informed decision-making.

Qualifications

- Strong financial counseling skills, including understanding of hospital billing, pricing, and cost estimation.
- Knowledge of health insurance processes, pre-authorizations, and claims, preferably in a hospital or healthcare setting.
- Excellent communication and interpersonal skills to interact sensitively with patients, families, and clinical teams.
- Ability to analyze accounts, work with basic financial data, and use hospital information systems or billing software.
- Bachelor’s degree in Finance, Commerce, Business Administration, Healthcare Management, or a related field; relevant experience may be considered.
- Robust organizational skills, attention to detail, and the ability to handle multiple cases in a fast-paced environment.
- Fluency in English and local languages used in Dhanbad; ability to explain complex information in simple terms.
- Prior experience 2 years at least in hospital finance, patient relations, or medical billing is an advantage.

📌 Financial Counsellor (Dhanbad)
🏢 Asarfi Hospital
📍 Dhanbad