Company Description Pratham Education Foundation (Pratham) is one of the largest education NGOs in India, known for its innovative and rigorously evaluated programs. Over the last 30 years, Pratham has built a strong reputation for impact, with initiatives that have inspired similar efforts across three continents. Its work spans early and elementary education, programs for girls and women, and youth skilling to improve livelihoods.

Pratham focuses on practical, scalable solutions that strengthen learning outcomes and employability for diverse communities.

Role Description The F&B; Service Trainer (Hospitality) is a full-time, in office role based in Hardoi. The trainer will design and deliver practical training sessions in food and beverage service, customer interaction, and basic hospitality standards for youth enrolled in Pratham’s skilling programs. Day-to-day responsibilities include creating lesson plans, conducting classroom and hands-on demonstrations, assessing learner performance, and providing constructive feedback.

The role also involves monitoring training quality, maintaining discipline and safety standards in training areas, and coordinating with local partners or employers for exposure visits and placements.



The trainer is expected to keep training materials up to date with industry practices and contribute to reporting and documentation as required by the program.

Qualifications

- Candidates should possess strong skills in Food Service and Food & Beverage operations, including basic service protocols and hygiene standards.
- Candidates should possess solid Customer Service skills, with the ability to model professional behavior and train learners in guest interaction and problem resolution.
- Candidates should possess effective Communication skills, including clear instruction, feedback delivery, and the ability to engage diverse groups of learners.
- Candidates should possess foundational Culinary Skills relevant to F&B; service training, such as basic food handling and knowledge of menu items.
- Experience in hospitality or restaurant operations, especially in training or mentoring roles, is highly beneficial.
- A degree in Hotel Management is preferred; equivalent industry experience will be considered.
- Ability to work on-site in Hardoi, manage batches of youth learners, and maintain inclusive, respectful learning environments.
- Basic proficiency in using computers for documentation, reports, and digital training resources is an advantage.

📌 F&B Service Trainer (Hospitality) (Hardoi)
🏢 Pratham Education Foundation
📍 Hardoi