Duroflex is a leading Sleep Solutions company with over 5 decades of experience and 3000 retail locations in India and around the world. Duroflex produces and sells a high-end line of mattresses, pillows, and bed linens through its dealer and distributor networks, as well as online. Duroflex has established a solid supply chain over the years and is now looking to expand its eCommerce operations and implement superior and cost-effective technologies.
Who can apply for?
Anyone with experience on maintaining of relationships with the clients and a minimum of graduation degree in marketing or related field
What would you be handling?
Responsible for the maintenance of the relationship with the clients and developing recent strategies for the same. Reporting will be to the Team Leader.
- Understand customer needs and develop plans to address them
- Identify key staff in client companies to cultivate profitable relationships
- Resolve customer complaints quickly and effectively
- Forward up selling and cross-selling opportunities to the sales team
- Promote high-quality sales,
supply and customer service processes
- Aim to preserve customers and renew contracts
- Approach potential customers to establish relationships
- Gain solid knowledge of competitors
What will make you successful?
- Knowledge of customer relationship management (CRM) practices
- Experience in sales or customer service is preferred
- Problem-solving attitude
- Excellent communication skills
- Aptitude for fostering positive relationships
- Teamwork and leadership skills
- Customer-oriented mindset