Escalation Executive (Gandhinagar)

Escalation Executive (Gandhinagar)

03 Nov
|
Group Bayport
|
Gandhinagar

03 Nov

Group Bayport

Gandhinagar

About the Role

Escalation Executive

Designation – Escalation Executive

Location – Gandhinagar

Job Responsibilities:

- Communication of plant (Production/Purchase/Logistics/Partners)

- Root cause analysis of the communications.

- Coordination with internal and other departments to minimize unwanted communications.

- Detailed report and presentation on weekly basis.

- Feedback and training to be planed for improvisation.

What we require (Desired Skills and abilities)

Skills:

- Positive and clear communication skills.

- Advance Excel.

- Presentation skills.

- Persuasive Speaking and writing Skills.

- Empathy, Adaptability.

- Ability to Use Positive Language.

- Self-Control, Tacking Responsibility, Patience.

Experience:

- 1–2-year experience of customer service (Call/Chat/Email)

- 1-2-year experience of international BOP/KPO or in direct sales.

Educational Certifications:

- Any Graduate

📌 Escalation Executive (Gandhinagar)
🏢 Group Bayport
📍 Gandhinagar

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