Deputy Manager / assistant manager (Bengaluru)

Deputy Manager / assistant manager (Bengaluru)

03 Nov
|
Dr Agarwals Eye Hospital
|
Bengaluru

03 Nov

Dr Agarwals Eye Hospital

Bengaluru

Key Performance Areas (KPIs) KPI Area Indicative Measures

Centre Revenue &

- Growth

Achievement of revenue targets, procedure mix, productivity and growth

Patient Experience

Patient satisfaction, complaint resolution, service quality and feedback

Counselling &

- Conversion

Advise-to-counselled and advise-to-converted performance

Operational Excellence

Process adherence, patient flow, turnaround time and SOP compliance

Billing &

- Collections

Credit billing ageing, pending AL/bill submission and closure

People &

- Capability

Team productivity, coaching, OJT, reviews and performance improvement

Clinical Coordination

Doctor/surgeon coordination and smooth execution of planned procedures

Reporting &

- Governance

Accuracy and timeliness of dashboards, reviews and management reports

📌 Deputy Manager / assistant manager (Bengaluru)
🏢 Dr Agarwals Eye Hospital
📍 Bengaluru

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