03 Nov
|
WEE4 TECH Solutions
|
Chennai
03 Nov
WEE4 TECH Solutions
Chennai
We are looking for enthusiastic and customer-focused freshers to join our growing team as Customer Support Executives. This is an excellent opportunity for fresh graduates who are passionate about helping customers .
Key Responsibilities
- Handle inbound and outbound customer calls, emails, and chat queries
- Understand customer issues and provide prompt, accurate solutions
- Maintain records of customer interactions in the CRM system
- Escalate unresolved issues to the appropriate department
- Follow communication scripts and company guidelines
- Meet daily/weekly targets for call handling and customer satisfaction
- Maintain a positive, empathetic, and skilled attitude toward customers
Required Skills & Qualifications
- Any UG/PG degree from a recognized university
- Good communication skills in English and Tamil
- Basic computer knowledge (MS Office, Internet, Typing)
- Ability to handle pressure and multitask
- Willingness to work in rotational shifts (if applicable)
- Strong listening and problem-solving skills
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Customer Support Representative (Chennai)
🏢 WEE4 TECH Solutions
📍 Chennai