We are seeking a dedicated and experienced Customer Support Representative to join our team in the Delhi-NCR region. The ideal candidate will have a strong background in customer support, particularly within the international voice process and BPO sectors. As a Customer Support Representative, you will be responsible for providing exceptional service to our clients through inbound calls, addressing their inquiries, and resolving any issues they may encounter.

Key Responsibilities

- Handle inbound customer calls with professionalism and courtesy.
- Provide accurate information and support to customers regarding our products and services.
- Resolve customer complaints and issues in a timely manner.
- Maintain a high level of customer satisfaction through effective communication and problem-solving skills.
- Document customer interactions and feedback for continuous improvement.




- Collaborate with team members to enhance service delivery and customer experience.

Required Skills

- Proven experience in customer support, particularly in an international voice process or call center environment.
- Strong verbal communication skills with a focus on customer service.
- Ability to handle challenging situations with patience and professionalism.
- Familiarity with customer support software and tools is a plus.
- A proactive approach to problem-solving and a commitment to delivering high-quality service. If you are passionate about helping customers and have the required experience, we encourage you to apply for this exciting chance to be part of our energetic team.

Industry

Medical / Healthcare

Department

Allied Health Services

📌 Customer Support Representative (Delhi)
🏢 CONVERSE PLACEMENT SERVICES INDIA PRIVATE
📍 Delhi