We are seeking a dedicated and experienced Customer Support Executive to join our team in Madhya Pradesh or Uttar Pradesh. The ideal candidate will have a strong background in customer support, particularly within the international voice process. This role is crucial for ensuring that our customers receive the highest level of service and support.

Key Responsibilities

- Handle inbound and outbound calls to assist customers with their inquiries and issues.
- Provide exceptional customer service by addressing customer needs and resolving complaints effectively.
- Maintain a thorough understanding of our products and services to provide accurate information to customers.
- Collaborate with team members to improve processes and enhance customer satisfaction.
- Document customer interactions and feedback to help improve service delivery.




- Meet performance metrics and contribute to team goals.

Required Skills

- Proven experience in customer support, particularly in an international BPO setting.
- Strong communication skills, both verbal and written.
- Ability to handle high-pressure situations and manage multiple tasks simultaneously.
- Familiarity with inbound and outbound voice processes.
- A customer-centric approach with a passion for helping others. If you are a motivated individual with a passion for customer service and meet the experience requirements, we encourage you to apply for this exciting chance to make a difference in our customers' experiences.

Industry

Medical / Healthcare

Department

Allied Health Services

📌 Customer Support Executive (Indore)
🏢 CONVERSE PLACEMENT SERVICES INDIA PRIVATE
📍 Indore