We are seeking a dedicated and enthusiastic Customer Support Executive to join our team in Karnataka. The ideal candidate will have a passion for providing exceptional customer service and will be responsible for assisting customers with their inquiries and issues related to our products and services. As a Customer Support Executive, you will play a crucial role in ensuring customer satisfaction and maintaining the company's reputation for quality service.

Key Responsibilities

- Handle inbound and outbound calls to assist customers with their queries and concerns.
- Provide accurate information regarding products and services to customers.
- Resolve customer complaints in a timely and efficient manner.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to improve customer service processes and enhance customer experience.




- Stay updated on product knowledge and company policies to provide the best support possible.

Required Skills

- Robust communication skills, both verbal and written.
- Experience in international BPO and voice process is preferred.
- Ability to handle customer inquiries with patience and professionalism.
- Problem-solving skills and the ability to think on your feet.
- Familiarity with customer support software and tools is a plus. If you are a motivated individual with a strong desire to help others and meet the qualifications outlined above, we encourage you to apply for this exciting opportunity to join our customer support team.

Industry

Recruitment Services

Department

Recruitment, HR

📌 Customer Support Executive (Bengaluru)
🏢 Conviction
📍 Bengaluru