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Position: Customer Support Executive

Process: International Voice / Chat / Blended

Roles & Responsibilities

- Interact with international customers and deliver exceptional support.
- Understand customer concerns and provide quick, effective resolutions.
- Assist customers with product, service and account-related queries.
- Handle customer escalations with confidence and professionalism.
- Maintain high service quality and customer satisfaction.
- Achieve performance targets while ensuring a seamless customer experience.

Eligibility Criteria
- Excellent English communication skills.
- Graduates and undergraduates can apply.
- Freshers and experienced candidates (as per process requirements).
- Robust interpersonal and problem-solving abilities.
- Comfortable working in rotational shifts and 247 operations.

Key Competencies
- Excellent Communication
- Customer Relationship Management
- Active Listening
- Problem Solving
- Customer Handling

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📌 Customer Support Associate / Specialist (Gurugram)
🏢 Expert Staffing Solutions New Delhi
📍 Gurugram