- Responsible for providing customer service related to gold loan products.
- Handling customer queries and assisting with loan processing.
- Ensuring compliance with banking policies and procedures.
- Supporting the branch in managing gold loan accounts and documentation.
- Requires positive communication and interpersonal skills to interact with customers effectively.
- Role involves working in a financial services environment focused on gold loans.
- Candidates should be adaptable to work in a customer-facing role within banking.
- May require coordination with other banking departments for smooth loan disbursal and recovery.
- Emphasis on accuracy and attention to detail in handling loan documentation and customer data.
- The position is based in Tamil Nadu cities including Coimbatore and Salem.
📌 Customer Service Officer - Gold Loan (Salem)
🏢 equitas small finance bank
📍 Salem
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