We are seeking a dedicated and enthusiastic Customer Service Executive to join our team in Karnataka. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. As a Customer Service Executive, you will be the first point of contact for customers, addressing their inquiries and resolving issues efficiently. Your ability to communicate effectively in Hindi will be essential in ensuring a positive customer experience.

Key Responsibilities

- Handle incoming customer inquiries via phone, email, or chat, providing accurate information and assistance.
- Resolve customer complaints and issues in a timely and professional manner.
- Maintain a high level of customer satisfaction by ensuring all interactions are positive and helpful.
- Document customer interactions and feedback in our CRM system.




- Collaborate with team members to improve service delivery and customer experience.
- Stay updated on product knowledge and company policies to provide accurate information to customers.

Required Skills

- Strong communication skills in Hindi, both verbal and written.
- Previous experience in customer service or telecalling is preferred.
- Ability to handle difficult situations with patience and professionalism.
- Good problem-solving skills and attention to detail.
- Familiarity with CRM software is a plus. If you are passionate about customer service and enjoy helping others, we encourage you to apply for this exciting prospect to be part of our dynamic team.

Industry

BPO / Call Center

Department

Customer Service (International), Customer Service (Domestic)

📌 Customer Service Executive (Bengaluru)
🏢 QRN Services
📍 Bengaluru