Hiring: Customer Support Executive Domestic Voice Process
Company: AIonOS
Location: Sector 142, Noida
Process: Domestic Inbound Voice
Process Type: Blended (Voice + Non-Voice)
Working Days: 5 Days a Week
Week Offs: Rotational
Shift: 24x7 Rotational Shifts
Salary Details
- CTC: 25,000 per month
- In-hand Salary: 19,000 per month
Company Overview AIonOS is a joint venture between InterGlobe and Assago, focused on transforming businesses through Artificial Intelligence (AI), innovation, and technology-driven solutions. The company aims to create AI-native enterprises by integrating infrastructure, data, and AI to enhance business productivity and efficiency.Role OverviewWe are looking for enthusiastic and customer-focused individuals to join our Customer Support team for the Domestic Inbound Voice Process. The candidate will be responsible for handling customer queries, providing appropriate resolutions, and ensuring a positive customer experience.Key Responsibilities
- Handle inbound customer calls and address customer queries professionally.
- Provide accurate information and timely resolutions to customer concerns.
- Assist customers with service-related queries and requests.
- Maintain high standards of customer satisfaction and service quality.
- Follow defined process guidelines and escalation procedures.
- Handle both voice and non-voice interactions as per business requirements.
Candidate Eligibility Criteria
- Education: Undergraduate / Graduate (UG/Graduation).
- Communication: Excellent verbal communication skills (B2 level).
- Experience: Freshers and experienced candidates can apply.
- Must be comfortable working in a blended process.
- Must be flexible to work in 24x7 rotational shifts, including night shifts.
- Must be comfortable with rotational week-offs.
- Positive customer-handling and problem-solving skills.
Work Details
- Work Location: Sector 142, Noida
- Working Days: 5 Days a Week
- Shift Timings: 24x7 Rotational
- Week Offs: Rotational
Interested candidates, please share your updated CV at
[email protected] or connect with me at (phone hidden)
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