- Handle inbound and outbound customer calls.
- Resolve customer queries and complaints.
- Provide accurate information and ensure customer satisfaction.
- Maintain customer records in CRM.
- Handle escalations professionally.
- Achieve quality and productivity targets.
Required Skills:
- Excellent English communication skills.
- Valuable listening and problem-solving skills.
- Basic computer knowledge.
- Typing speed of 2025 WPM.
- Customer-focused attitude.
- Comfortable with rotational shifts.
Eligibility:
- 13 years of BPO / Voice Process experience.
- Must clear Versant / SVAR communication assessment.
- Immediate joiners preferred.
Contact Details:
Khader Live Connections
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Email: hidden_email
Industry BPO / Call Center Department Customer Service (International)
📌 Customer Service Advisor International Voice Process (Hyderabad)
🏢 LIVEC STAFFING SERVICES PRIVATE LIMITED Hiring For International Voice Process
📍 Hyderabad
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