We are seeking a dedicated and professional Female Customer Care Executive to join our team in Faridabad. This role is essential for managing customer inquiries and complaints over the phone, ensuring a high level of service and satisfaction. The ideal candidate will possess excellent communication skills in English and be able to handle calls efficiently throughout the day.

This is not a sales role, and there are no targets to meet, allowing you to focus solely on providing exceptional customer service.

Key Responsibilities

- Handle incoming calls and respond to customer inquiries and complaints in a timely and professional manner.
- Maintain a positive and empathetic attitude towards customers at all times.
- Document customer interactions and feedback accurately.
- Collaborate with team members to improve service delivery and customer satisfaction.
- Adhere to company policies and procedures,



ensuring discipline and professionalism in all interactions.

Required Skills

- Proficiency in English, both spoken and written.
- Strong communication and interpersonal skills.
- Ability to work in an industrial setup and adapt to a structured workplace.
- Commitment to maintaining discipline and punctuality, with a work schedule from 10 AM to 6:30 PM, six days a week. This position is exclusively for female candidates residing in Faridabad. If you are passionate about customer service and meet the qualifications, we encourage you to apply. Please send your updated CV along with your details as specified in the job posting. We look forward to welcoming you to our team!

This job is provided by Shine.com

📌 Customer Care Executive (Faridabad)
🏢 Sharda Consultancy Services
📍 Faridabad