Recruitment Service: 21 Cent Business Services Pvt. Ltd.

Company Industry: Building Materials & Paint Manufacturer

Job Summary:

The CRM Executive will support the sales team by managing dealer and distributor relationships, ensuring timely follow-ups on outstanding payments, communicating schemes, and maintaining accurate sales data. The role requires strong coordination, communication, and data management skills.

Key Responsibilities:

- Maintain regular coordination with dealers, distributors, and painters.
- Conduct daily follow-ups on outstanding payments and ensure timely collection support.
- Communicate and explain recent schemes, offers, and promotions to dealers and market stakeholders.
- Support the sales team with order tracking, dispatch updates, and issue resolution.
- Handle and maintain accurate sales data, reports, and CRM records.




- Make outbound calls to dealers/painters for relationship building and business development.
- Track secondary sales and market feedback from dealers.
- Assist in claim management and scheme settlement tracking.
- Ensure proper documentation and coordination for smooth sales operations.
- Provide real-time updates to management on market status and dealer activities.

Requirements:

- Fluency in Hindi & Bengali
- Previous experience in a similar role is an Asset.

Pay: ₹15,000.00 - ₹20,000.00 per month

Application Question(s)

- What is your Salary Expectation?
- Do you have any experience within the Building Materials or Paint Industry?

Experience:
- Customer Relationship Management: 2 years (Preferred)

Language:
- Hindi (Preferred)
- Bengali (Preferred)

Work Location: In person

📌 CRM Executive (Sales Support & Dealer Coordination) (Kolkata)
🏢 TEXTILE MANUFACTURING ORGANISATION
📍 Kolkata