Company Description Expocity Travels Private Limited is a technology-enabled Corporate Travel Management Company (TMC) with over 5+ years of experience helping organizations simplify and optimize business travel. The company offers end-to-end solutions across domestic and international air travel, hotels, ground transportation, MICE, corporate events, and visa assistance. By combining experienced travel professionals, advanced technology, and dedicated service, Expocity delivers seamless corporate travel experiences and greater control over travel spend, compliance, and reporting.

Expocity serves Fortune 500 companies, global technology leaders, leading enterprises, and government organizations, providing a connected ecosystem for everyday business trips and complex travel programs. The organization is focused on transforming how businesses manage travel through integrated travel, expense, GST, and analytics solutions.

Role Description This is a full-time, on-site role based in Gurugram for Corporate International & Domestic Ticket Booking. The role involves handling end-to-end flight bookings for corporate clients, including domestic and international sectors, using GDS and online booking tools.

Responsibilities include fare search and comparison, preparation of itineraries, issuance, reissuance, and cancellation of tickets, and ensuring compliance with client travel policies and approval workflows.



The role also covers coordination with airlines and suppliers for schedule changes, refunds, and special requests, along with accurate documentation, invoicing support, and maintenance of booking records. The professional will interact directly with corporate travellers and travel coordinators, providing courteous, timely support and resolving queries to ensure a smooth travel experience.

Qualifications

- Solid analytical skills to compare fares, optimize routes, and interpret travel policies and reports.
- Basic understanding of finance related to fare rules, invoicing, refunds, and cost control in corporate travel.
- Effective communication skills for interacting with clients, travellers, airlines, and internal stakeholders.
- Customer service skills to provide responsive, solution-oriented support and handle escalations professionally.
- Experience in training or mentoring team members on booking processes, tools, and travel policy compliance.
- Hands-on experience with GDS/airline reservation systems and corporate online booking tools.
- Prior experience in corporate travel, ticketing, or a travel management company is highly preferred.
- Ability to work accurately under time pressure, with strong attention to detail and organizational skills.
- Graduate degree or diploma in Travel & Tourism, Hospitality, Business, or a related field is beneficial.

📌 Corporate International & Domestic Ticket Booking (Gurugram)
🏢 Expocity Travels Private
📍 Gurugram