Job highlights

- Provide support to business development team as required

- When not at client he / she will be required to provide support with internal projects

- Skills Required . 7- 14 years of relevant experience

- Multiple client consulting experience preferred

- Prior participation as Appraisal Team Member (ATM) in a CMMI appraisal is preferred

Roles Responsibilities

Candidate s responsibility is to take up the role of Consultant for QAI s client engagements globally and help clients in their Process Improvement journeys.The incumbent while working for various clients of QAI and will be required to:

- Work with clients on their Process Improvement Journey.

- Understand customers business model.

- Document processes for the customer using CMMI framework/ other quality frameworks.

- Process optimization Understand challenges in the existing AS-IS processes and recommend improvements.

- Facilitate and audit processes.

- Provide trainings/orientations.

- Will be responsible for service delivery excellence.

- Contribute to organizational technical leadership through articles, white papers, case studies etc.

- Provide support to business development team as required.





- When not at client he / she will be required to provide support with internal projects.

Skills Required

- 7- 14 years of relevant experience.

- Experience in Process documentation, AS IS process mapping and process optimization.

- Exposure to CMMI for Services (SVC) and CMMI for Development (DEV) implementation is necessary.

- Good knowledge of statistical techniques and metrics is required including experience in high maturity practices implementation.

- Knowledge and work experience in other frameworks like Agile, Lean Six Sigma, Project management, IT services management, Design Thinking etc will be an added advantage.

- Multiple client consulting experience preferred.

- Auditing / project facilitation / SQA skills.

- Excellent training and presentation skills.

- Prior participation as Appraisal Team Member (ATM) in a CMMI appraisal is preferred.

- CMMI V2.0 Certified Associate certification is preferred.

- Development/ project work experience / background is preferred.

- Educational qualification BE /MCA /MBA (Operations/Systems).

- Excellent oral and written communication.

- Robust interest for customer focus, process perfection, travel (domestic and international) is required.

📌 Consultant- Process Improvement (Mumbai)
🏢 QAI Global Services
📍 Mumbai