We are seeking a Collections Manager to oversee our collections department and ensure the effective management of credit card and personal loan collections. The ideal candidate will have a solid understanding of debt management and collection processes, with a focus on maximizing recovery rates while maintaining positive customer relationships.

Key Responsibilities

- Develop and implement collection strategies for credit card and personal loan accounts.
- Monitor and analyze collection performance metrics to identify areas for improvement.
- Lead and mentor a team of collection agents, providing training and support to enhance their skills.
- Ensure compliance with all relevant regulations and company policies in the collections process.
- Collaborate with other departments to resolve customer issues and improve overall service delivery.




- Prepare regular reports on collection activities and outcomes for senior management.

Required Skills

- Strong knowledge of credit card and personal loan collection processes.
- Excellent communication and negotiation skills.
- Ability to analyze data and make informed decisions.
- Leadership experience in managing a team.
- Familiarity with relevant regulations and compliance standards in debt collection. If you are a results-driven professional with a passion for collections and a commitment to customer service, we encourage you to apply for this exciting opportunity.

Industry

Banking

Department

Sales / BD

📌 Collections Manager (Coimbatore)
🏢 Shree Balaji Employment services
📍 Coimbatore