Company Description Entitled Solutions is a financial and health inclusion platform focused on more than 100 million low-income workers in India. By partnering with employers and gig platforms, Entitled enables access to essential financial services, health perks, and government schemes for underserved workers.
Role Description
- Manage recovery and collection of outstanding
- Worked on collection bucket(DPD)
- The desired associate Achieve monthly ageing & collection targets
- Open additional channels of recovery, Manage escalations.
- Negotiate with past-due accounts for debt recovery.
- Closely monitor and follow- up on overdue accounts for timely resolutions.
- Reminder calls to delinquent customers who failed to make the EMI payment.
- Explain the consequences to customers of not paying on time.
- Provide the options of payment channels for making the payment.
- Follow up with the customers till the payment is received.
- Ensure that all details of the calls & updates on collections are updated on the system as per the process.
Qualifications & Other details
- EXPERIENCE: Graduate with 1 to 2 years of experience in the collection/Recovery.
- Location : Work From Home/Remote
- LANGUAGE: Proficiency in English, Hindi, and at least one South Indian regional language is mandatory.
- WORKING: 6 Days
- SHIFT: Day
- Personal Laptop is mandatory
- Send email to
[email protected]
📌 Collections Executive (India)
🏢 Entitled Solutions
📍 India