Ganpati Homez is looking for a strong, disciplined and result-oriented Collection Executive to manage outstanding payments and strengthen the company’s collection process. The candidate will be responsible for regular customer follow-ups, payment recovery, field visits and maintaining proper collection records.
Key Responsibilities
- Follow up with customers for pending and overdue payments through calls, WhatsApp and personal visits.
- Conduct field visits for payment collection whenever required.
- Maintain regular follow-up with customers until outstanding amounts are cleared.
- Coordinate with the Sales, Accounts and Management teams regarding pending payments.
- Prepare and maintain daily collection reports and outstanding statements.
- Track customer-wise outstanding amounts, promised payment dates and payment status.
- Ensure timely collection as per agreed payment terms.
- Escalate long-pending or critical accounts to management with proper details.
- Maintain professional communication while handling payment-related discussions.
- Assist in developing an effective system for reducing outstanding receivables and improving cash flow.
Candidate Requirements
- 1–4 years of experience in Collection / Recovery / Accounts Receivable / Field Collection preferred.
- Robust communication and negotiation skills.
- Confident personality with the ability to handle difficult payment follow-ups professionally.
- Strong follow-up and convincing ability.
- Willingness to travel for customer visits within Bhubaneswar and nearby areas.
- Basic knowledge of MS Excel and payment/collection records.
- Must be disciplined, punctual, responsible and target-oriented.
- Candidates with experience in real estate, interior, construction, building materials, hardware or similar industries will be preferred.
Key Skills Collection & Recovery | Outstanding Follow-up | Field Visit | Customer Handling | Negotiation | Payment Tracking | MIS Reporting | MS Excel | Strong Communication
What We Expect
We are looking for a firm but professional collection professional who can take ownership of outstanding payments, maintain consistent follow-ups and contribute directly towards improving the company's collection efficiency.