– Warehouse Operations Supervisor

Position

Warehouse Operations Supervisor

Department

Supply Chain / Logistics

Reporting To

Warehouse Manager / Assistant Warehouse Manager

Location

Distribution Centre / Warehouse

Job Purpose

To supervise day-to-day warehouse operations, ensuring timely, accurate, and productive receiving, storage, picking, packing, dispatch, inventory handling, and housekeeping while maintaining productivity, safety, quality, and service-level standards.

Key Responsibilities

1. Warehouse Operations

- Manage day-to-day warehouse activities as per SOP.
- Ensure proper storage, binning, stacking, and material handling.
- Maintain optimum utilization of warehouse space.
- Ensure FIFO/FEFO wherever applicable.
- Monitor material movement and prevent damage, loss, and misplacement.

2. Picking & Packing

- Plan and allocate manpower according to daily workload.
- Supervise picking, sorting, packing, and staging activities.
- Ensure picking accuracy and timely order completion.
- Monitor productivity against defined standards.
- Ensure proper handling of apparel, FMCG, non-apparel, and fragile products.

3. Dispatch Operations

- Ensure orders are ready as per dispatch plan.
- Coordinate vehicle loading and ensure proper loading sequence.
- Verify cartons/shipments before dispatch.




- Ensure documentation and system transactions are completed accurately.
- Coordinate with transportation and stores for dispatch-related issues.

4. Inventory Control

- Support cycle counts and physical stock verification.
- Investigate stock discrepancies and report root causes.
- Ensure proper system vs. physical inventory accuracy.
- Monitor damaged, excess, short, and obsolete inventory.

5. Manpower Management

- Allocate manpower based on workload and productivity requirements.
- Monitor attendance, productivity, and discipline.
- Guide and train warehouse associates on SOPs and safety.
- Coordinate with outsourced manpower agencies where applicable.

6. MIS & Performance Monitoring

- Monitor daily operational KPIs such as:
- Picking productivity
- Picking accuracy
- Dispatch adherence
- Inventory accuracy
- Order completion
- Manpower productivity
- Warehouse utilization
- Damage/shrinkage

- Prepare daily/shift-wise operational reports.

7. Safety & Compliance

- Ensure compliance with warehouse safety standards and SOPs.
- Ensure proper use of PPE and material-handling equipment.
- Maintain housekeeping and 5S standards.
- Report unsafe conditions, incidents, and near misses.

📌 CLA executive (Gurugram)
🏢 VMart
📍 Gurugram