Chat Support Associate (Gurugram)

Chat Support Associate (Gurugram)

03 Nov
|
Shining Stars Institution u0026 travels
|
Gurugram

03 Nov

Shining Stars Institution u0026 travels

Gurugram

InHELLO JOB SEEKERS!!!!GREETINGS FROM SHINING START ITPL!!!!

HIRING FOR CUSTOMER SUPPORT :

Job Summary :

We are hiring Customer Support Executives for our BPO operations in Noida and Lucknow. This opportunity is suitable for freshers and experience who are interested in building a career in customer service and customer support.The selected candidates will assist customers with their queries, provide accurate information, and help resolve customer concerns in a professional and timely manner.

Key Responsibilities

- Handle customer queries and provide appropriate assistance.
- Communicate with customers professionally and understand their concerns.
- Provide accurate information and support as per company processes.
- Assist with query resolution and follow up on pending issues, wherever required.
- Maintain accurate customer interaction records, where applicable.
- Follow established service quality standards and operating procedures.

Required Skills

- Good communication and interpersonal skills.
- Customer-oriented attitude and willingness to help.
- Basic problem-solving and listening skills.
- Ability to understand customer queries and respond appropriately.
- Willingness to learn and work in a team-oriented workplace.

Hiring For Noida :



Blended Process

UG/Grad Can Apply

Fresher/Experience Can Apply

Good English Required

5 Days working

Day Shift will be there

Incentives will be provided

Salary - 15k ctc to 41k ctc

Interview Mode - Walkin

Interview Rounds - 3

Quartely bonus - 2700

Hiring For Gurgaon : Blended Process

UG/Grad Can Apply

Fresher/Experience Can Apply

Good English Required

5 Days working

Day Shift will be there

Incentives will be provided

One way cab in odd hours

Salary - Upto 30k ctc

Interview Mode - Walkin

Interview Rounds - 3

Hiring For Lucknow : Blended Process

UG/Grad Can Apply

Fresher/Experience Can Apply

Good English Required

5 Days working

Day Shift will be there

Incentives will be provided

Salary - Upto 25k in hand

Interview Mode - Walkin

Interview Rounds - 3

Interested candidates can apply through this post or can connect on below mentioned number : HR VANSHIKA - (phone hidden)

#bpo #domestic #international #customersupport #customercare #inbound #outbound #Communicationskills #nonvoice #voice #chat #blended #rotationalshift #dayshift #ICSE #UkProcess #USProcess #internationalbpo #semivoice

📌 Chat Support Associate (Gurugram)
🏢 Shining Stars Institution u0026 travels
📍 Gurugram

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