Company Description Scale To Unicorn is a growth and technology company that helps businesses acquire more customers, improve conversions, and build scalable digital systems. The team combines performance marketing, AI-powered automation, and immersive technologies to deliver end-to-end growth solutions. These solutions range from generating qualified leads and appointments to enhancing customer experiences and retention.

The company focuses on building practical, results-driven systems that create measurable business outcomes rather than vanity metrics. Team members work in a dynamic setting that values innovation, efficiency, and clear impact on client success.

Role Description The Back Office Assistant role at Scale To Unicorn is a full-time, on-site position based in Lucknow. This role involves managing back office operations, including data entry, record keeping, and maintaining accurate documentation for internal teams and client projects.

The Back Office

Assistant supports administrative tasks such as preparing reports, organizing files, scheduling, and coordinating with other departments to ensure smooth workflows. Day-to-day responsibilities include handling customer information, assisting with basic customer service follow-ups,



and providing timely updates to team members through clear communication. The role requires attention to detail, reliability, and a proactive approach to supporting operational efficiency.

Qualifications

- Strong back office operations and administrative assistance skills, including data entry, documentation, and file management.
- Solid analytical skills for handling reports, monitoring data accuracy, and supporting process improvements.
- Effective communication skills to collaborate with internal teams and provide clear updates on tasks and documentation.
- Customer service skills to support follow-ups, handle basic inquiries, and maintain professional interactions.
- Comfort with using office productivity tools (e.g., spreadsheets, word processing, email, and basic CRM or database systems).
- Ability to work on-site in Lucknow, manage multiple tasks, and prioritize work in a fast-paced environment.
- Relevant experience in back office, administrative, or operations roles is preferred; experience in a technology or marketing environment is an advantage.
- Minimum educational qualification: high school diploma; a bachelor’s degree in business, commerce, or a related field is beneficial.

📌 Back Office Assistant (Lucknow)
🏢 Scale To Unicorn
📍 Lucknow